FAQ'S

We want you to be happy with our product and services. If you have any questions or concerns upon receiving your order, please email orders@nftech.com with your Order number and your questions or concerns and we will be happy to help. All claims must be made before goods are cut. All claims must be made to National Fiber Technology, LLC within 24 hours of receipt of goods.

All clearance items and off the shelf items are sold AS IS, no returns, no exceptions

The processes put into making our specialized performance fur fabrics are very complex and take many steps. Custom styles go through up to a 10-step process before they are ready to ship out. From cutting, picking, carding two times, gilling up to three times, knitting, opening, brushing, trimming, processing, and packaging up, the NFT team works hard to create the perfect fur fabric for all of our customers. All machines are run by hand by our wonderful NFT staff, and brushed by hand several times before packaged up for shipping.  We at NFT strive for perfection and work our hardest to deliver the best product each and every time. We promise it is worth the wait.

Favorites - Made to Order Production Time: Due to the overwhelming demand of our product and current supply chain issues, our production times are longer than usual. Currently our minimum production time for Favorites - Made to Order is 8+ weeks. We apologize for any inconvenience this may cause. We appreciate your understanding as we are doing our best to satisfy all orders as quickly as possible.

National Fiber Technology LLC’s Terms and Conditions of Sale

NFT specialized performance fur fabric is knit on a 4-way stretch backing, which allows range of motion in all directions. The knit backing acts like Lycra, where it stretches then returns to its relaxed state.

NFT specialized performance fur fabric can be made with fiber lengths ranging from 1/8” to 10-12”. The standard fiber length for fur fabrics made from Modacrylic fiber is 5-7” in length. We can trim this down to any length as short as 1/8” and we can also make it extra-long up to 10-12” in length. Natural fibers such as Goat and Mohair come at a maximum length of 3-4”.  Base fibers, such as Kanakaron, come a range of 3/4" to 2”.

The width of our specialized performance fur fabric varies from style to style, as the width is determined by many factors such as the backing, density, and fibers used. Once a style is chosen, we can give you the more specific width for that style of fur fabric to help you determine how much you need to order.

The best way to upkeep your NFT performance fur fabric is to brush it after each use to keep dust and dirt from settling into the fibers. You can spot clean by spraying a mixture of water and mild detergent onto the fur fabric, wiping off with water, then brushing and letting air dry.

You can also wash NFT performance fur fabric - but never apply dry heat or the backing will shrink and the fibers will kink up or melt. You can wash our fur fabric in a non-agitating washing machine or hand wash in cool water with a small amount of mild detergent or mild soap. ALWAYS let the fur fabric air dry. The fur fabric will shrink down (think panty hose) but will stretch out to its original size as long as it was not dried with heat. Be sure to brush the fibers while still damp to avoid matting. If washing any fur fabrics made with natural fibers, be sure to pin out (like you would a wool sweater) while the fur fabric is still wet and let completely air dry, otherwise the backing will shrink and not stretch back out.

The best brush to use is a pin brush, such as PSI Large Pin Brush (model 25250). Do not use a comb or anything with pins too close to one another or you will rip the fibers out from the backing and/or damage and tear the fibers.

Like any fabric, the color and material will fade over time with normal wear and tear.  Some elements will cause fading to occur at a quicker pace, such as exposure to direct sunlight, weather, and dust. It is important to up-keep your specialized performance fur fabrics by brushing them regularly to rid the fur fabric of any dust or debris that may build up. Unfortunately, there is no solution to avoiding fading over time.

Our specialized performance fur fabrics made from Modacrylic fibers are fire-resistant, not fireproof. The fibers will not catch flame, but rather will melt. Any fur fabrics containing Natural Fibers will catch flame (like human hair).

This is one of the most common questions we get asked.  Here is some information on calculating Square Feet. 

The term Square Feet refers to the surface area of the fur fabric you are purchasing. We do not sell our fur fabric in 12-inch x 12-inch squares, and our fur fabrics are not 60” wide goods like many other fabrics. The measurements of fur fabric you receive is determined by the width of the particular fur fabric you are purchasing. Each fabric has a unique width. Our Favorites styles all list the average width of each style under their product description. For custom orders, our team will let you know the estimated average width of the style you are ordering to help with your calculations. 

The calculation you need to use is width in inches multiplied by length in inches to get the square inches. Divide the square inches by 144 (144 square inches in one square foot) to get the total square feet. 

*Examples* 

An 8 square foot order of a style with an average width of 24 inches will have approximate measurements of 24 inches wide by 48 inches long. 24 inches wide x 48 inches long = 1,152 square inches. Divide by 144 = 8 square feet.  

An 8 square foot order of a style with an average width of 40 inches will have approximate measurements of 40 inches wide by 28.8 inches long. 40 inches wide x 28.8 inches long = 1,152 inches. Divide by 144 = 8 square feet. 

As we are not a part of the construction or patterning of your project, we cannot tell you exactly how much to order for your project. However, we can help guide you with the following tips and tricks.

The cube method: 

Split your project into basic sections (e.g.: arms, legs, torso etc.). Then think of each section as an individual cube with a front, back, left side, right side, top and bottom. For each side of the cube, measure the height in inches and the width in inches. Multiply those two numbers to get the square inches, and divide by 144 to get the square feet (12 inches long x 6 inches wide = 72 square inches. Divide 72/144 = .5 square feet). Repeat this method on all sides of that cube, and then repeat for all sections of your project. Add the sections together to get the approximate total of square feet you will need. 

Keep in mind, this does not account for patterning, fur direction, seam allowances, etc. You will want to round up your numbers, and how much you actually order may depend on your familiarity with our fur fabric and your patterning/sewing method.

We calculate our goods by the square foot, but a good rule of thumb is that 1 square  Yard = 9 sq ft and 1 square Meter = 11 sq ft.  The width of each style in unique, so the square footage calculated by the Meter or Yard will vary. The team at NFT will be happy to convert your measurements in yardage or meters into square feet for you.

A good formula to use: calculate how many inches in length you need based off of the width of the goods. Multiply the width of goods (in inches) by the length desired (in inches). Divide this number by 144 (there are 144 square inches in a square foot) and this will give you the square footage amount needed.

At NFT, we make most of our specialized performance fur fabrics from Modacrylic (synthetic) fibers. We can also make our fur fabrics with Natural fibers such as Mohair, Goat, and Yak.

At NFT, we take customer confidentiality seriously. We do not share exact styles used on projects as this information is proprietary. The best way to get the style you’re looking to create your perfect replica is to send us reference photos of the creation you are replicating. We will then send samples based off of those reference photos.

Yes, we sell solid color loose Modacrylic fibers and loose fiber in the color blends to match our Favorites- made to order by the ounce or by the pound. The length of fiber is 9 inches and comes in sliver (rope-like) form.

When ordering a custom style, you can order the corresponding loose fiber blend to match the custom fur fabric by the ounce or pound. If you wish to order a custom loose fiber blend without ordering the fur fabric to match, the minimum order is 5 pounds.

We cannot sell loose fiber to match certain custom styles. Please contact us for further information.

CAN YOU MAKE IT IN A DIFFERENT COLOR?

CAN YOU MAKE IT IN A DIFFERENT LENGTH?

CAN YOU MAKE IT ON A DIFFERENT BACKING?

Yes to all of the above! At NFT, we pride ourselves on being a customized house. We love helping our customers to create the perfect fur fabric for their projects.

If you have not yet received samples, the first step is to fill out our custom contact form. Be sure to include reference photos, artwork, sketches, descriptions, Pantone colors, or any other descriptive information for your project. This will give our team at NFT a good idea of what you are looking to create. The more we understand about your project, the better we can help. We are more than happy to sign nondisclosure or confidentiality agreements if needed.  We will then send along samples for your project that we feel will work. This is to get the conversation started so we are all on the same page.

Once you receive your samples, we can customize any of the styles for you. You can give us a style number that you like for feel or overall look, another style number that you like for color, and a third style that you like for length, etc. We then move forward with creating a new style for your project.

We can create custom color blends based off of Pantone call-outs as well. The Pantone call out must be from the Solid Uncoated or Solid Coated formulas. 

Once the details of color, density, backing, texture, and length are sorted we move forward with sending your quote. Once you sign your quote and return it to us, your order is put into production. If we are creating a brand new style for your project, we send pre-production samples during production time for your approval.

If you have not yet received samples for your project, please click here to fill out our custom contact form and one of our team members will be in touch soon!

If you have already received samples and wish to place a custom order, please email orders@nftech.com with the style number(s) and square footage amount that you wish to order along with your time frame and one of our team members will be happy to write up your quote. Once we receive your signed quote, your order is put into production. Our accounting department will then send a separate email with a secure link for online payment via credit card.

To place an order from our Favorite - Made to order styles, you can do so through our Shop!

You can order NFT Favorites- Made to order styles based on the photographs and descriptions provided on our online shop. Orders cannot be placed based off a picture of a finished project that you might see on our website or Facebook page. Remember that orders are not returnable, so if you have the time for a custom fur fabric it is best to send us artwork so we can pull custom samples for your project.

If custom isn't the right route for you, and you cannot find the right style in our Favorites- Made to order, you can check out our sister site Hairymann's Closet. They are the exclusive distributors of NFT overrun and clearance fur fabrics. Orders can only be placed through their website based on photographs and information provided.

We accept payment via credit card – Visa, MasterCard or American Express.

Due to the overwhelming demand of our product and current supply chain issues, our production times are longer than usual. 

Favorites - Made to Order: Currently our minimum production time for Favorites - Made to Order is 8+ weeks. 

Custom: Our current production time for custom styles is 16+ weeks. If a custom dye is required, this adds on 4+ weeks to production time.

We apologize for any inconvenience this may cause. We appreciate your understanding as we are doing our best to satisfy all orders as quickly as possible.

Production times are subject to change without notice.

The cost of NFT specialized performance fur fabrics vary depending on the style. They can range anywhere from $40 USD per square foot up to $80 USD per square foot (or more if special fibers or dyes are required). For custom styles, your samples come with a print out listing the price per square foot of each style sent. Once you know which style(s) you’d like to order, we are more than happy to write up a quote for you with pricing information. Custom styles have a minimum of 8 square feet, and an additional set up charge fee of $250 USD per style per order. If 40 or more square feet of a particular style is ordered, the set up fee for that style is waived.

Shipping varies depending on the shipping method, destination, size of shipment and weight of shipment. We can estimate shipping costs for specific orders if needed. Our default ship method is Ground service via UPS Ground or USPS. If you'd like your order to be shipped in an expedited manner, such as Overnight or 2nd day, please let us know and we are happy to calculate the additional cost for expedited shipping. We can also ship on your own UPS or FedEx account if you have one.

Yes, we can ship all over the world via FedEx. There are a few countries that have restrictions on receiving goods from the USA. Contact us and we can let you know if your country is listed on the restriction list.

Russia: We can only ship to a Business Address. We cannot ship to an individual.

Brazil: We can only ship to a Business Address and need the Brazilian Tax ID (CPF) in order to ship.

The minimum for our Favorites- made to order styles are 1 (one) square foot. Custom orders require an 8 (eight) square foot minimum.

Custom Order Cancellation Policy: No cancellations of orders will be accepted after receipt of confirmation, except with the express written consent of National Fiber Technology, LLC. If consent to cancellation is provided, customer will be invoiced a 50% cancellation Fee.

Online Order Cancellation Policy: Online orders must be cancelled within 24 hours from placement of order to receive a full refund. Online orders cancelled after 24 hours from order placement will be charged a 50% cancellation fee. Once an online order has been shipped, there are no returns or refunds.

The best way to approach constructing with NFT performance 4-way stretch fur fabrics is to treat it like Lycra (think swimsuit material) with a nap. When constructing a suit, keep in mind you cannot flip the pattern to save space or you will end up with EG: One leg with the fur direction flowing down and one leg with the fur direction flowing up.

The best way to cut NFT performance 4-way stretch fur fabric is from the back so that you do not cut the fibers.

You can sew NFT performance 4-way stretch fur fabric with an over-lock machine, zig- zag machine, specialty chain stitch machine or by hand. Use the method you are most comfortable with using.

NFT performance 4-way stretch fur fabric is ideal for costumes or projects with movement because it does not have to be patterned or constructed “baggy” or loose to allow for movement as you would have to do with a non-stretch material. NFT 4-way stretch backing is made to move with the body, or with the animatronic movement, so the backing does not pull as the movement takes place. It is best to pattern, cut, and construct NFT 4-way stretch fur fabric in its relaxed (unstretched) form to allow maximum movement in performance. If it is stretched when patterned and constructed, this takes away the integrity of the 4-way stretch backing.

Modacrylic fiber is a hard fiber to over dye. Because it is a synthetic fiber the dyes needed are all solvent based, not water based.

The best way to color or tint Modacrylic fiber is by airbrushing, painting, or staining with a Solvent based dye or paint.  Some good products to try would be Pantone Ink or Taxidermy Paints. It is, however, very difficult to go dark or black. White fiber will never go black, but can be stained or painted up to a few shades darker in color. Dyeing the Modacrylic fibers is topical – it will never be permanent. The color will only coat the outside of the Modacrylic fiber, so over time this will fade with normal wear and tear.

We at NFT work with a specialty dyer that can custom dye Modacrylic fibers before they are made into performance fur fabric to match your custom color request. Custom color matches are made to Pantone call outs from the Uncoated or Coated series.

You can dye fur fabrics made from Natural Fibers. The type and method of dye varies on the type of fibers and your dying comfort zone. The fur fabric has to be pinned out to air dry (like you would a wool sweater), which helps reduce the amount it will shrink. Even with pinning out the fur fabric to air dry, it will still shrink some. If you use hot water (150 degrees Fahrenheit) to set the dye your goods will shrink. NOTE: Do not use dry heat ever!  

Yes, but never use dry heat! You must always use steam heat on Modacrylic fibers. The Modacrylic fibers will melt or crinkle if dry heat (like a curling iron) is used.

To achieve curls, you can set the fibers in rollers and apply steam heat. Let the fiber fully cool and air dry before removing the rollers. The Modacrylic fibers will memorize that shape. You can return to its normal state by applying steam heat and brushing the fur fabric to straighten.

To get a matted look in your fur fabric, you can do a few things. 

You can wash the fur fabric in a non-agitating washing machine and then tumble dry using air only (not heat) with tennis balls. This will help the hair clump up but it will still be brush-able. Drying it will cause some shrinkage but as long as you only use air it will stretch back out to the original size. If you use even a slight amount of heat, our fur fabric will shrink and may not stretch back out.

You can use a spray bottle to make the fibers damp, creating wet clumps of hair, and style so it is matted looking. Then, use steam heat to set the look. Remember, do not use dry heat!

You can use hand sanitizer or a similar product to coat the fibers then style and let dry. The alcohol in the hand sanitizer will evaporate. This can be easily brushed out and re done, but also causes the retention of more dust. Be sure to upkeep your performance fur fabric by brushing with a pin brush to help get rid of dust build up.

You can also style the fibers in the look you desire and use a flexible clear coat to set. This, however, is not easy to change once sprayed. You can use regular hair products like styling gels or hair spray but these products will have to be washed out completely or they create build up and collect lots of dust which weighs down the fibers and fur fabric.

The best way to upkeep your NFT performance fur fabric is to brush it after each use to keep dust and dirt from settling into the fibers. You can spot clean by spraying a mixture of water and mild detergent onto the fur fabric, wiping off with water, then brushing and letting air dry.

You can also wash NFT performance fur fabric - but never apply dry heat or the backing will shrink and the fibers will kink up or melt. You can wash our fur fabric in a non-agitating washing machine or hand wash in cool water with a small amount of mild detergent or mild soap. ALWAYS let the fur fabric air dry. The fur fabric will shrink down (think panty hose) but will stretch out to its original size as long as it was not dried with heat. Be sure to brush the fibers while still damp to avoid matting. If washing any fur fabrics made with natural fibers, be sure to pin out (like you would a wool sweater) while the fur fabric is still wet and let completely air dry, otherwise the backing will shrink and not stretch back out.

The best brush to use is a pin brush, such as PSI Large Pin Brush (model 25250). Do not use a comb or anything with pins too close to one another or you will rip the fibers out from the backing and/or damage and tear the fibers.