How do I go about placing an order?
If you have not yet received samples for your project, please click here to fill out our custom contact form and one of our team members will be in touch soon!
If you have already received samples and wish to place a custom order, please email firstname.lastname@example.org with the style number(s) and square footage amount that you wish to order along with your time frame and one of our team members will be happy to write up your quote. Once we receive your signed quote, your order is put into production. Our accounting department will then send a separate email with a secure link for online payment via credit card.
To place an order from our Favorite - Made to order styles, you can do so through our Shop!
Can I order styles based off of a photo rather than receiving samples?
You can order NFT Favorites- Made to order styles based on the photographs and descriptions provided on our online shop. Orders cannot be placed based off a picture of a finished project that you might see on our website or Facebook page. Remember that orders are not returnable, so if you have the time for a custom fur fabric it is best to send us artwork so we can pull custom samples for your project.
If custom isn't the right route for you, and you cannot find the right style in our Favorites- Made to order, you can check out our sister site Hairymann's Closet. They are the exclusive distributors of NFT overrun and clearance fur fabrics. Orders can only be placed through their website based on photographs and information provided.
What forms of payments to do you accept?
We accept payment via credit card – Visa, MasterCard or American Express.
How long is your production time?
Our current production time for custom styles is 8 to 10 weeks. If a custom dye is required, this adds on 2+ weeks to production time. Favorites- Made-to-order goods have a production time of 1 -3 weeks depending on the style and amount ordered. Production times are subject to change without notice.
What is the cost of NFT fur fabrics?
The cost of NFT specialized performance fur fabrics vary depending on the style. They can range anywhere from $40 USD per square foot up to $80 USD per square foot (or more if special fibers or dyes are required). For custom styles, your samples come with a print out listing the price per square foot of each style sent. Once you know which style(s) you’d like to order, we are more than happy to write up a quote for you with pricing information. Custom styles have a minimum of 8 square feet, and an additional set up charge fee of $250 USD per style per order. If 40 or more square feet of a particular style is ordered, the set up fee for that style is waived.
How much does shipping cost? What shipping service do you use?
Shipping varies depending on the shipping method, destination, size of shipment and weight of shipment. We can estimate shipping costs for specific orders if needed. Our default ship method is Ground service via UPS Ground or USPS. If you'd like your order to be shipped in an expedited manner, such as Overnight or 2nd day, please let us know and we are happy to calculate the additional cost for expedited shipping. We can also ship on your own UPS or FedEx account if you have one.
Do you ship internationally?
Yes, we can ship all over the world via FedEx. There are a few countries that have restrictions on receiving goods from the USA. Contact us and we can let you know if your country is listed on the restriction list.
Russia: We can only ship to a Business Address. We cannot ship to an individual.
Brazil: We can only ship to a Business Address and need the Brazilian Tax ID (CPF) in order to ship.
What is your minimum order?
The minimum for our Favorites- made to order styles are 1 (one) square foot. Custom orders require an 8 (eight) square foot minimum.
wHAT IS YOUR CANCELLATION POLICY?
Custom Order Cancellation Policy: No cancellations of orders will be accepted after receipt of confirmation, except with the express written consent of National Fiber Technology, LLC. If consent to cancellation is provided, customer will be invoiced a 50% cancellation Fee.
Online Order Cancellation Policy: Online orders must be cancelled within 24 hours from placement of order to receive a full refund. Online orders cancelled after 24 hours from order placement will be charged a 50% cancellation fee. Once an online order has been shipped, there are no returns or refunds.